KI-Automatisierung für österreichische KMUs

AI Agents — built for
Austrian SMEs

We help small and medium businesses across Austria automate their workflows with intelligent AI agents — without enterprise budgets or a dedicated IT department.

8+
Projects Delivered
5+
Austrian KMU Clients
2
AI Specialists
Austria
Based & Global-Ready

Trusted by businesses across Austria

WETGruppe
NBG
JustYoga
Favr

Sound Familiar?

Running a KMU means
wearing every hat.
AI takes some off.

No Time for the Important Work

In most KMUs, the same people handle sales, admin, customer service, and operations. Routine tasks — offers, invoices, follow-ups — eat hours that should go to growth.

AI Feels Out of Reach

Large companies have whole AI teams. As a KMU, you've seen the demos — ChatGPT, automation tools — but integrating them properly into your actual business feels complex and expensive.

Falling Behind the Competition

Competitors — especially larger ones — are already automating. The gap in efficiency, speed, and capacity will only grow. The window to act cost-effectively is now.

The Solution

What are
Agentic Workflows?

An AI agent is more than a chatbot or a simple script. It can plan, reason, and act across multiple steps — like a capable employee who never sleeps, never forgets, and never makes the same mistake twice.

For KMUs, this means you can automate entire business processes — offer creation, customer follow-ups, document handling, reporting — without hiring more staff or investing in expensive enterprise software.

  • Works with the tools you already use (email, ERP, CRM)
  • Handles multi-step tasks completely on its own
  • Scales instantly — no extra headcount needed
  • Runs 24/7, even outside business hours
Your Data
APIs
Documents
AI Agent
Plans · Reasons · Acts
Reports
Actions
Alerts

What We Do

Practical AI for
Real Businesses

No buzzwords, no unnecessary complexity. We build AI solutions sized for KMUs — fast to implement, easy to use, and built to pay for themselves.

Agentic Workflow Design

We sit down with you, map out your day-to-day processes, and design AI agents that handle the repetitive parts — offer creation, scheduling, customer follow-ups, internal reporting.

LLM Orchestration Multi-Agent Process Mapping

AI Integration

Connect AI to your existing tools — email, ERP, CRM, BMD, Outlook, or custom software. No need to replace what works; we make it smarter.

API Integration RAG ERP/CRM Connect

Process Automation

From invoice processing to document extraction and approval workflows — we automate the admin tasks that eat your team's time, without disrupting how you work.

n8n / Zapier Document AI RPA

KMU AI Consulting

Not sure where AI fits in your business? We run a focused workshop, identify your top 3 automation opportunities, and give you a concrete plan — with realistic costs and timelines.

Workshop AI Audit Roadmap

Custom AI-Enabled Software

Need a tool built specifically for your business? We develop web and mobile apps with AI built in from day one — tailored to your industry, your team, and your budget.

Full-Stack Mobile AI-Native

Real Impact

What AI Actually Does
In Your Business

Not theory. These are the kinds of workflows we automate for KMUs across Austria — and the time they get back.

Handwerk & Bau
Before

You spend 30 minutes writing every Angebot by hand — pulling together materials, labor, and VAT in a spreadsheet.

After

AI drafts a professional offer in under 2 minutes based on your templates, client details, and current pricing.

10+ hrs/week saved on offer creation
Immobilien & Verwaltung
Before

Hundreds of emails from prospective tenants and buyers — all requiring individual replies, qualification questions, and follow-ups.

After

AI responds instantly, asks qualifying questions, and only forwards serious leads to your team — ranked by fit.

90% reduction in manual inbox work
Kanzleien & Beratung
Before

Your team reads through stacks of contracts, court filings, and client documents to extract key information — hours of focused work per matter.

After

AI scans, extracts, and summarizes key clauses, deadlines, and obligations from any document in seconds.

80% faster document review
Handel & E-Commerce
Before

Customer questions pile up after hours. Orders go unconfirmed. Returns get handled inconsistently across your team.

After

An AI assistant handles order status, returns, and FAQs around the clock — in German, English, or any language your customers speak.

Customer support covered 24/7

Your industry isn't listed? Tell us what you need →

The Process

How We Work.

01

Free Discovery Call

We talk through your business, your team, and where time gets wasted. You don't need to know anything about AI — we ask the right questions to figure out where it helps most.

30-minute call, no commitment, honest assessment

02

Concrete Proposal

Within a week you get a clear proposal: what we'd build, how it works, what it costs, and what you'd save. No vague estimates — real numbers for your specific situation.

Fixed-price options, phased rollout plans, clear scope

03

Build & Hand Over

We build your AI solution, integrate it with your existing tools, and train your team. You stay in control — we're available for support and improvements as your needs evolve.

Smooth integration, team training, ongoing support available

Our Work

Projects That Deliver Results

From automation pipelines to full product builds — here's what we've shipped.

WETGruppe Real Estate Platform
Full Platform
2023

WETGruppe Real Estate Platform

Client: WETGruppe

End-to-end real estate platform: public property search website, iOS & Android apps, backoffice UI for internal management, and a self-service portal for property owners to access Jahresabrechnung and documents.

Web iOS & Android Backoffice Portal
Yoga Studio Platform
Web & Booking
2022

Yoga Studio Platform

Client: JustYoga

Online booking system with class scheduling, membership management, and automated payment flows.

Astro Stripe Calendar API
Restaurant Discovery App
Mobile App
2022

Restaurant Discovery App

Client: Favr

App connecting locals with nearby restaurants and bars — browsing menus, discovering deals, and finding the right spot for any occasion.

React Native Geolocation Discovery
Document Scraper & Processor
Automation
2024

Document Scraper & Processor

Client: Internal

Automated pipeline for extracting, processing, and indexing legal documents — cutting manual processing time by 90%.

Python OCR Automation

The Team

People Behind the Intelligence

Michael Riesner

Michael Riesner

Founder & AI Engineer

Full-stack engineer and AI architect with deep expertise in backend systems, automation, and agentic workflow design. Leads technical strategy and client delivery.

AI/LLM Engineering
Backend & Frontend
System Architecture
Arianusch Riesner

Arianusch Riesner

Content & Communications

Media production and content strategy expert who shapes how our clients' AI transformations are communicated — both internally and to the world.

Prompt Engineering
Business Processes
Content Strategy
Media Production
Available for new projects

Let's find out what
AI can do for your KMU.

We start with a free 30-minute call. You tell us where time gets wasted — we tell you honestly what AI can do for you. No commitment, no pitch deck.

office@riesner.co.at Vienna, Austria